If The WEN Cleansing Lawsuit has You Concerned, Here Are 12 Cleansing Conditioners Worth Trying

2015-04-29

I reviewed WEN Cleansing Conditioner years ago shortly after launching this blog and never had any issues with it, other than feeling that the price was a little steep. But as they say “results may vary”.Back in July 2014 a class action lawsuit was filed against Guthy-Renker WEN Cleansing Conditioner hair care products including Sweet Almond Mint, Lavender, Pomegranate and Summer Honey Peach versions.  When I first heard about this class action suit months back I thought, maybe some consumers took co-washing to a new level.  Like… you have to properly cleanse your hair and scalp.  WEN Cleansing Conditioner is marketed as a 5-in-1 that replaces shampoo, conditioner, deep conditioner, detangler and leave-in conditioner.  Do as you please but eliminating shampoo (or any type of soap) could never work for me.  But after reading through all 30 pages of the filing these aren’t claims of long term use but after a few uses and hair loss continued for weeks to months after discounting the product.  They also take issue with the wording on the WEN website and products because there’s no warning about any potential side effects since WEN should have known about this particular issue since comments and Youtube videos can be found online from at least 4 years back.  Before purchasing a product I’ve never made it a habit to search for specific issues, I search for reviews but nothing out of the ordinary.  The filing claims that the company had prepared questions & responses  for the issue and would delete comments on Facebook in an attempt to wash the issue away (no pun intended).  It’s all pretty interesting.  I really want to see how or if this trial (assuming it won’t be settled before it goes to trial) will change how and what brands disclose but also how they protect their online reputations.

 

 

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